Refund policy

If your goods are damaged, faulty, ordered while drunk or simply not up to your expectation upon receipt, you must notify me within seven days so we can arrange a replacement, repair or refund. You can contact me through the form on this website as well as the socials via DM. I am passionate about my knives and leatherwork and believe in talking to customers, if you are not happy with your Danum product simply drop me a line and I will do my best to satisfy you.

All goods for refund must be returned in an unused condition, well packaged and sent using an insured trackable postage method with a copy of the relevant receipt. Return postage will not be refunded if the goods are not faulty.

If items sent back for a refund have been used we reserve the right to decline the return.

Custom/Bespoke knives are excluded from being returned for obvious reasons, these are knives that have been spec'd to your wishes and may include your choice of handle materials, liners, and custom etching work on the metal or sheath.